I posted this under Forum Issues but I'm going to put it here too, just in case.

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I've tried uploading a WB skin now about 10 times in the last two days. I keep getting the message that my screenshot is invalid. It's a .jpg file. I've even tried uploading two different screenshots and it still won't work. I have Flash 9 and I've tried both Firefox and IE. What could be the problem? I uploaded a skin a week ago with no problems.


Comments (Page 2)
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on May 02, 2009

2.94 MB

I think that's way to big.  We're talking about the Screenshot only right?

on May 02, 2009

Yeah, just the screenshot. I've uploaded ones that were close to 2 MBs with no problem. Maybe there's some way I can make it smaller.

on May 02, 2009

well, if you take it into ps, you should be able to do a save as and bump down the quality level...dunno.  I know I've had problems with large file-size screeny's before and when I bumped the file size down, they went right in.

on May 02, 2009

I finally got it uploaded  but I had to cut the Vista part of the screenshot completely off. Wow. I tried resizing it and that didn't work. But at least it finally uploaded. Thanks guys, I wouldn't have considered the size of the screenshot to be the issue because I've made them the same way now for a year.

on May 02, 2009

I wouldn't have considered the size of the screenshot to be the issue

Sometimes is just depends on how much detail and such is in the shot.  I've done shots that are the same dimensions but have had issues with the file size.  Glad you got it worked out.

on May 02, 2009

I tried resizing it and that didn't work.

When you say resizing, do you mean making the actual image smaller or making the file size smaller?

on May 02, 2009

Both. I didn't want to decrease the resolution because it would decrease the quality of the image. It was only 72 PPI as it was. So I had to decrease the size. I tried making the entire image smaller, but that didn't decrease the file size enough. So I had to basically cut it in half. I had two images of an XP desktop and a Vista desktop on the screenshot and so I just took off the Vista image.

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